Description: A Complaint Is a Gift: Recovering Customer Loyalty When Thi - VERY GOOD Product Id:1576755827 Condition:USED_VERY_GOOD Notes:Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc...
Price: 3.98 USD
Location: Montgomery, Illinois
End Time: 2025-02-06T17:39:17.000Z
Shipping Cost: 0 USD
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Item Specifics
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Return policy details:
Brand: Unbranded
MPN: Does not apply
Edition: 2
Book Title: Complaint Is a Gift : Using Customer Feedback As a Strategic Tool
Number of Pages: 304 Pages
Language: English
Publisher: Berrett-Koehler Publishers, Incorporated
Publication Year: 2008
Topic: Customer Relations
Item Height: 0.9 in
Features: New Edition
Genre: Business & Economics
Item Weight: 17.1 Oz
Item Length: 8.9 in
Author: Claus Møller, Janelle Barlow
Item Width: 6.1 in
Format: Trade Paperback
